Privacy Policy
Effective Date: July 30, 2026
Who We Are
Broadband One, Inc., doing business as BroadbandOne (BB1), is an innovative wireless network operator and value-added partner that deploys carrier-grade IP connectivity services to enterprises in Tier 2, Tier 3, and rural markets throughout the United States.
BB1 is one of the nation’s largest holders of 5G spectrum in the millimeter-wave bands, with a focus on private 5G and fixed wireless. Our team has decades of wireless industry experience across licensed counties in 19 states.
This Privacy Policy explains how BroadbandOne collects, uses, discloses, and protects personal information when you visit https://broadbandone.com/ or contact us through the website.
What Personal Data We Collect
Information You Provide
When you submit a website form or contact us, we may collect:
- Name
- Email address
- Message content
- Other information you voluntarily provide
Form submissions are stored in WordPress through Elementor.
Information Collected Automatically
When you visit the website, we may automatically collect:
- IP address and approximate location
- Browser and device information
- Pages visited and website activity
- Referral source
- Cookie preferences
- Security and spam-prevention information
We do not intentionally collect sensitive personal information through the website.
How We Collect Personal Data
We collect personal data:
- Directly from you when you submit a form or contact us
- Automatically through cookies and similar technologies
- Through website service providers that support analytics, security, embedded content, and consent management
How We Use Personal Data
We may use personal data to:
- Respond to inquiries and requests
- Provide information about our products or services
- Operate and maintain the website
- Provide customer support
- Communicate relevant updates
- Protect the website from spam, fraud, or misuse
- Understand website traffic and usage trends
- Evaluate and improve our website or services
- Send marketing communications where requested or permitted
- Comply with legal and regulatory requirements
Cookies and Similar Technologies
We use cookies and similar technologies to operate the website, maintain security, remember visitor preferences, understand website activity, and support embedded content or marketing functions.
The website uses technologies associated with:
- CookieYes
- Cloudflare
- Google Analytics
- Google reCAPTCHA
- YouTube
- WordPress
Where required by applicable law, we obtain consent before using non-essential cookies.
You may accept, reject, or manage non-essential cookies through our cookie preferences tool.
For details about the specific cookies used, their purposes, and their duration, please review our Cookie Policy.
Analytics
We use Google Analytics to understand how visitors interact with the website.
Google Analytics may collect information such as:
- Pages visited
- Session activity
- Browser and device information
- Approximate location
- Referral source
You may disable non-essential analytics cookies through our cookie preferences tool.
Embedded Content From Other Websites
Pages or articles may include embedded content such as videos, images, or articles.
Embedded content may behave as though you visited the third-party website directly. Those providers may collect information, use cookies, apply additional tracking technologies, or monitor your interaction with the embedded content according to their own privacy practices.
Legal Bases for Processing
Where applicable, we process personal information based on:
- Consent, including consent for non-essential cookies or marketing communications
- Legitimate interests, including responding to website inquiries, maintaining website security, preventing spam or misuse, and improving website performance
- Legal obligations, where processing is required by law
You may withdraw cookie consent through our cookie preferences tool.
Who We Share Data With
BroadbandOne does not sell or rent personal information.
We may disclose limited personal information to trusted service providers that support our website, analytics, communications, marketing, hosting, security, or business operations.
These providers may include:
- Website hosting and infrastructure providers
- Cloudflare
- Google Analytics
- Google reCAPTCHA
- CookieYes
- YouTube
- Elementor
These providers may process information only as necessary to provide their services.
We may also disclose personal information:
- When required by law, court order, or legal proceedings
- When necessary to protect our rights, property, website, users, or safety
- As part of a merger, acquisition, financing, restructuring, or sale of business assets
- With your consent
Sale or Sharing of Personal Information
BroadbandOne does not sell or rent personal information.
BroadbandOne does not knowingly share personal information for cross-context behavioral advertising.
How Long We Retain Data
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.
The applicable retention period depends on:
- The type of information
- Why the information was collected
- Ongoing business needs
- Security considerations
- Legal or contractual requirements
When personal information is no longer needed, we may delete or anonymize it.
Information stored in backup systems may remain until those backups are securely replaced or deleted.
Where Your Data Is Sent
Personal information may be processed or stored in the United States or other countries where BroadbandOne or its service providers operate.
Where required by applicable law, international transfers are protected through appropriate legal safeguards, which may include standard contractual clauses or other approved transfer mechanisms.
Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of personal information
- Request restriction of certain processing
- Object to certain uses of personal information
- Withdraw consent
- Request a portable copy of certain information
- Opt out of certain communications or tracking technologies
- Manage non-essential cookies
- Not receive discriminatory treatment for exercising applicable privacy rights
To submit a request, contact us using the information below.
We may need to verify your identity before completing a request.
Do Not Track Signals
Our website does not currently respond to browser “Do Not Track” signals.
You may manage non-essential cookies through our cookie preferences tool.
How We Protect Your Data
We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.
These safeguards may include:
- Website encryption
- Access controls
- Security monitoring
- Spam protection
- Website security services
No internet transmission or digital storage system can be guaranteed to be completely secure.
Data-Breach Procedures
If we identify a suspected personal-data breach, we may:
- Investigate the incident
- Take reasonable steps to contain it
- Assess the potential impact
- Notify affected individuals or authorities where required by law
Third-Party Data
We may receive limited technical information from analytics, security, embedded-content, and website-service providers.
We do not claim to purchase personal information from data brokers or data marketplaces.
Automated Decision-Making
The website does not use personal information to make automated decisions that produce legal or similarly significant effects for visitors.
Third-Party Websites
Our website may contain links to third-party websites or services.
BroadbandOne does not control and is not responsible for their content, security, or privacy practices.
We recommend reviewing the privacy policies of those third parties before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in legal requirements, technology, or business practices.
Updates will be posted on this page with a revised effective date.
Contact Information
For questions, concerns, or privacy requests, contact:
Broadband One, Inc., doing business as BroadbandOne (BB1)
300A Drakes Landing Road, Suite 200
Greenbrae, CA 94904
United States
Email: sales@broadbandone.com
